Payvill Privacy Policy

Payvill is committed to protecting your privacy and security. This Privacy Policy explains how we collect, use, and disclose your information when you use our web (website) and mobile application ("App") and related services ("Services"). Throughout the document, we will user “App” which stands for both website and mobile application of payvill By using the App, you agree to the terms of this Privacy Policy. If you do not agree to this Policy, please do not use the App.

Collection of Information:

We collect two types of information through the App:
  1. Personal Information: This information can be used to identify you as an individual. It may include:
    • Name
    • Email address
    • Phone number
    • Payment information (credit card details, etc.) for in-app purchases
    • Profile picture (if uploaded)
    • Location data (if enabled by you)
    • Identity verification documents (e.g., driver's license, passport) for certain service categories
    • Work experience details
    • Skills and qualifications
    • User-generated content (e.g., reviews, task descriptions)
    • Personal attributes (any personal information you voluntarily share with the public. You may chose to keep many attributes private so that publics won’t see it)
  2. Non-Personal Information: This information does not identify you as an individual. It may include:
    • Device ID
    • Contacts
    • IP address
    • Browser type and operating system
    • App usage data (e.g., features used, time spent)
    • Crash reports and bug logs

Use of Information:

We use your information to:
  • Provide and improve the App and Services
  • Create and manage your account
  • Process payments and transactions
  • Verify your identity and eligibility for certain services
  • Communicate with you about your account, bookings, and other relevant information
  • Send you promotional materials about our Services or other products and services that we think you may be interested in (with your consent)
  • Analyze user behavior to improve the App and Services
  • Comply with legal requirements

Sharing of Information:

  1. We may share your information with third parties in the following circumstances:
    • Service Providers: We may share your information with service providers that help us operate the App and Services, such as payment processors, data storage providers, and marketing agencies. These service providers are obligated to use your information only for the purpose of providing services to us.
    • Legal Requirements: We may disclose your information if required by law, to protect our rights or the rights of others, or in connection with a legal proceeding.
    • Business Transactions: In the event of a merger, acquisition, or asset sale, we may transfer your information to the successor owner.
  2. Your Choices: You have choices regarding your information:
    • Access and Update: You can access and update your personal information through your account settings.
    • Location Services: You can control whether the App collects your location data through your device settings.
    • Marketing Communications: You can opt-out of receiving promotional materials from us by following the unsubscribe instructions in our emails or by contacting us.
    • Data Deletion: You can request to delete your personal information by contacting us. However, please note that we may need to retain some information for legal or business purposes.

Security:

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee the security of your information.

International Data Transfers:

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

Cookies:

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Children's Privacy:

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to this Policy:

We may modify this privacy and security policy at any time. We will notify you of any material changes by posting the new policy on our website. If you have any questions or concerns about our privacy and security policy, please contact us at [contact email]. Thank you for using Payvill!

Payvill Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Payvill platform, including the Resume Builder feature, Marketplace feature, mobile application ("App"), Website (Payvill.com or resume.payvill.com) and all related services ("Services") and (“Features”). By accessing or using any part of Payvill, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use Payvill.

Eligibility:

  • Payvill is available to all users who meet the legal requirements in their jurisdiction.
  • Users must provide accurate and up-to-date information during the registration process.

User Content:

  • Ownership: You retain ownership of the content you provide on Payvill, including personal information, resume details, profile information, task descriptions, Marketplace listings, and evidence uploaded for bookings.
  • Responsibility: You are solely responsible for the accuracy, legality, and appropriateness of your content.
  • Payvill's Claim: Payvill does not claim ownership of your content except for anonymized data used for analytics.
  • License: By using Payvill, you grant Payvill a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute your content for the purpose of providing Payvill services and related features.

Use of the Payvill:

  • Lawful Use: You agree to use Payvill only for lawful purposes and in compliance with these Terms.
  • Prohibited Content: You shall not upload, post, transmit, or distribute any content that is unlawful, harmful, defamatory, obscene, or infringing on intellectual property rights.
  • Unauthorized Access: You shall not attempt to gain unauthorized access to Payvill's systems or networks.
  • Punishment for Violations: Payvill reserves the right to suspend or terminate your access for violating these Terms or tag your account as “scammer” or other labels based on the severity and nature of the violation.

Privacy:

Payvill respects your privacy and handles your personal information in accordance with its Privacy Policy. By using Payvill, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

Disclaimer of Warranty:

Payvill services are provided "as is" without any warranty or guarantee. Payvill disclaims all warranties, express, implied, or statutory, regarding Payvill and your use thereof. Payvill does not guarantee the accuracy, completeness, or reliability of resumes created, services offered, bookings made, or information provided on the platform.

Limitation of Liability:

Payvill shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of Payvill or any services offered on the platform. Payvill's total liability shall not exceed the amount you paid (if any) to access Payvill services. Payvill tries to be as transparent as possible regarding buyer and seller information representation and transaction. Users are solely responsible for making any transaction on or off payvill with payvill sellers or buyers on their own account and Payvill will not take any liability of that transaction. Payvill expect both parties (buyer and seller) to do their due diligence on or off payvill before engaging on a transaction

Modifications and Termination:

  • Payvill reserves the right to modify or discontinue any part of Payvill or these Terms at any time without prior notice.
  • Payvill may also update or revise these Terms from time to time. Any changes will be effective upon posting of the updated Terms on the Site.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Payvill is based. Any disputes arising from or relating to these Terms or your use of Payvill shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Account Management

  • You are responsible for maintaining the security of your account and password.
  • You are responsible for all activity that occurs under your account.
  • You agree to notify Payvill immediately of any unauthorized use of your account or any other security breach.

Marketplace Feature:

  • The Marketplace feature allows users to offer and hire services (e.g., bartending, handyman services).
  • By creating a profile, you acknowledge that your profile information may be used in the Marketplace.
  • You can choose to make your profile public for job opportunities or opt-out of Marketplace visibility.
  • Service providers may be required to undergo verification processes (e.g., identity verification, license verification) to offer certain services.
  • Payvill is not responsible for interactions, transactions, or agreements between users on the Marketplace.
  • Users are solely responsible for their interactions and any outcomes resulting from those interactions, including the quality of services provided or received.
  • Payvill reserves the right to moderate and remove profiles or listings that violate these Terms or do not meet quality standards.

Booking System:

  • Buyers can book services offered by sellers on the platform.
  • Bookings may involve features like:
    • Time slots and timer tasks
    • Buyer-specified task details
    • Evidence uploads by sellers to document task completion
  • The final service price may be determined by factors like:
    • Seller's pricing structure
    • Timesheet data for timer tasks
    • Buyer

Ledger

We have used certain terms and keys throughout the app and you will find some details about them on the ledger section. You may always contact us for clarification should you have any concerns:
TermDefinitionUser RoleOptional Notes
AccountA user profile that grants access to Payvill services.Buyer & Seller & admins
AchievementA badge or label awarded to users for meeting specific criteria.Buyer & SellerCan be displayed on user profiles.
BuyerA user who seeks services offered by sellers on the platform.Buyer
Identity VerificationThe process of confirming a user's identity through approved documentation.Buyer & SellerMost seller accounts needs to be verified in order to provide services on payvill
ProfileA user's public-facing page displaying information, achievements, and reviews.Buyer & SellerUsers can manage profile information.
RatingA numerical score (often with star ratings) users can leave for each other after completing a service.Buyer & SellerReviews can be attached to ratings.
ReviewA Selected evaluation of a user's experience with a service or seller.Buyer & SellerReviews can be viewed on user profiles.
SellerA user who offers services to buyers on the platform.SellerSellers are by default buyers as well since they can hire other sellers on the platform
ServiceA specific task or job a seller offers on Payvill.SellerSellers define service details (descriptions, pricing).
Regular TaskA specific action or item listed within a booking (optional).Buyer & Seller
TimesheetA record of time spent on a booking, generated by timer tasks.Buyer & SellerCan be used for final price calculation.
Timer TaskA continuous time block associated with a booking day, tracked by a timer.SellerTo track time spent on the booking.
EvidenceDocumentation, photos, screenshots, or other materials uploaded by a seller to document the completion of tasks associated with a booking.SellerRequired evidence can be specified by the buyer during booking. Evidence is not publicly viewable.
PublicInformation accessible to allN/AThis term is used whenever certain information or feature is available to all payvill users or even in the internet for people to see
TransactionThe financial or non financial exchange that occurs between a buyer and seller when a booking is completed and payment is processed through or outside of Payvill.Buyer & SellerIncludes details like invoice amount, payment method, and any fees.
By using Payvill, you acknowledge that you have read, understood, and agree to these Terms and Conditions.